Add photos to a task

You add photos on the task they belong to. JPEG, PNG, WebP and HEIC files are accepted, so photos straight from an iPhone work.

Add photos#

1. Open the task and select its Photos tab.
2. Drag photos onto the box, or select Choose photos. On a phone, select Take a photo to use the camera.
3. For each photo, check the Stage, and add Alt text (what the photo shows) and a Caption if you like.
4. Select Upload. The button shows how many photos will go up.

Each photo shows its progress while it uploads, then Processing… while location details are removed and smaller copies are made. It appears in the gallery when that's done.

A task's first photos start with the stage Before, since an untouched task is usually photographed before work starts.

Large photos#

Photos over 2 MB come with Compress before uploading (keeps its size in pixels) ticked. This makes the file smaller without making the picture smaller, so it uploads faster and uses less storage. Untick it to send the original. HEIC photos can't be compressed in the browser and go up as they are.

Large photos go up in parts, and each part is retried if your connection drops. If you leave or reload the page before it finishes, start the upload again.

If a photo can't be added#

• If a photo is bigger than your plan allows, compress it or choose a smaller one.
• If the task already has as many photos as your plan allows, the upload box is replaced by a message saying so.
• If your storage is full, uploads pause until you're under the limit.

See Check your photo storage.

Without a signal#

On Premium and Professional, photos you add offline can wait on your phone and upload when you're back online. RenovU asks first, since they take up space and may use mobile data. See Phone app.