Choose what stays active over your plan's limits
After a downgrade, pick which project stays active and which collaborators keep a seat.
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When your plan includes less than you use, nothing is deleted. Instead, extra projects become read-only, extra collaborators can only view, and photo uploads pause if you're over your storage. You choose what stays active, and can change it at any time.
What happens over the limits#
- Projects: the projects your plan doesn't cover become read-only archives. Everyone on them can still open them and see their photos, but nothing in them can change.
- Collaborators: people beyond your plan's seats become Viewers. They keep their role for when there's a seat again.
- Photo storage: uploads pause until you're under your limit. Every photo stays viewable.
- Features: what you made with a feature your plan no longer includes stays, and you can still view, change and complete it, but not add more.
If you don't choose, your most recently active project stays active, and the collaborators who've been on a project longest keep their seats.
Make a different project active#
- Open Settings and go to Billing.
- Under Over your plan's limits, find the project under Projects.
- Select Make active. It swaps with the project that's active now.
You can also select Make active on the notice at the top of a read-only project.
Choose who keeps a seat#
- Open Settings and go to Billing.
- Under Collaborators, tick who keeps a seat on each project, up to your plan's limit.
- Select Save seats.
Free up photo storage#
Delete photos you don't need. Their space is freed at once. A deleted project's photos free their space a week after the project is deleted.
Upgrade lifts every limit at once, and everyone gets back what they had.
À lire aussi
- Move to a lower planMove from Professional to Premium, or from yearly to monthly billing, at the end of your billing period.
- Team and rolesInvite people to a project, choose what each person can do, and manage seats, roles and who stays on the project.
- PhotosAdd photos to tasks, tag them Before, Progress or After, link an After to its Before, and see how location data is removed.
- Start a free Premium trialTry everything in Premium for 14 days, with no card needed.
- Upgrade your planMove to Premium or Professional, or switch from monthly to yearly billing.
- Cancel your planCancel a paid plan and move to Free at the end of the billing period, or reactivate it.