Notifications

See what's changed on your projects in the app, by email or as browser notifications, and choose what you're told about.

Por ahora, los artículos de ayuda están en inglés. El resto de RenovU está en tu idioma.

Notifications tell you when something on your projects needs you, or changes on a task you follow. You choose which ones you get, and where.

Where notifications appear#

  • In the app: the bell at the top of every screen shows how many are unread. Select it to see the latest, or open the full list at Notifications.
  • By email: sent to your account's email address, with a link to the task or page it's about.
  • Browser notifications: shown by your phone or computer even when RenovU isn't open, once you turn them on for that browser.

Short messages also pop up at the bottom of the screen after you do something, such as "Saved." or a deleted task with Undo. Those confirm your own actions and aren't kept in the notifications list.

What you're told about#

  • A task is assigned to you, or someone mentions you in a note.
  • A task you watch changes: its progress, due date or assignees, a new note, or it's completed.
  • A task assigned to you is coming up to its due date, or is overdue.
  • A budget on a project you own reaches an alert level.
  • Someone you invited joins, your role changes, you're removed from a project, or you're offered ownership of one.
  • A large export or a PDF report is ready to download.
  • News about your plan and billing.

You're never notified about your own changes.

What's on by default#

Everything shows in the app. Emails are on for tasks assigned to you, invitations, budget alerts, billing and exports being ready. Everything else is in the app only until you switch its email on. Browser notifications are off for everything until you turn them on.

Change any of this in Settings, in the Notifications section. Notifications work the same on every plan.

Guías prácticas

Preguntas

Why am I not getting emails about task updates or mentions?

Only some kinds of notification are emailed unless you change them: tasks assigned to you, invitations, budget alerts, billing, and exports being ready. Updates, completions, mentions, reminders and the rest show in the app only. To get them by email, open Settings, go to Notifications and tick them in the Email column.

If an email you expect still doesn't arrive, check whether the project is muted, and look in your spam folder.

Can I unsubscribe from one kind of email?

Yes. Every notification email has a link at the bottom, such as Unsubscribe from "Budget alerts" emails. Select it and that kind of email stops, with no further clicks. The page that opens has Undo in case you didn't mean to. Your email app's own unsubscribe button does the same.

You still see those notifications in the app. To change them back later, use the Email column in your notification settings. See Choose what you're told about, and where.

Why can't I turn on browser notifications on my iPhone?

On iPhone and iPad, notifications only work once RenovU is on your Home Screen. Add it there, open RenovU from the icon, then turn browser notifications on in Settings. See Turn on browser notifications.

Can I get a daily or weekly summary email?

Not at the moment. Each notification is sent on its own. To cut down on email, switch off the kinds you don't need in the Email column, or mute busy projects. Changes to one task by one person within about 10 minutes are already folded into one notification.

Why wasn't I notified when a task changed?

A few reasons are common:

  • You made the change yourself. You're never notified about your own changes.
  • You aren't watching the task. Open it and select Watch.
  • The change was to the title, description, room, priority or dependencies, which don't notify anyone.
  • That kind of notification is switched off, or the project is muted.

I signed out, but this computer still shows my notifications. Why?

Browser notifications stay on for a browser until they're turned off there, even after you sign out. Sign in again on that computer, open Settings, go to Notifications and select Turn off for this browser. If someone else turns browser notifications on in that browser for their own account, yours stop there.

Do quiet hours stop emails too?

No. Quiet hours only stop browser notifications. Emails still arrive, and everything still shows in the app. To stop emails, switch them off by kind in your notification settings, or mute a project. See Set due date reminders and quiet hours.

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